At Malleable, we are dedicated to crafting high-quality, comfortable socks with meticulous attention to detail. To protect the health, safety, and hygiene of all our customers, we strictly enforce a No Exchange, No Return Policy. Because socks are personal items, we never resell purchased pairs—even if they remain unworn.
Key Policy Guidelines
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Exchanges: We do not offer exchanges under standard circumstances to maintain product cleanliness and safety.
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Returns & Refunds: Returns and refunds are not accepted, except in cases of manufacturing defects or order mismatches.
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Defects & Wrong Items: If you receive a defective pair or an item that does not match your original order (such as wrong size, color, or style), you must contact our support team within 24 hours of delivery.
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Return Eligibility: Returns are only accepted for items bought directly from our official website. Products must be unused, in pristine condition, and in their original packaging with all labels attached.
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Verification: All returns are subject to thorough inspection, and final approval remains entirely at our discretion.
Customer Support: contact@wearmalleable.com